Website Redesign &
Development
Prepared for Housing Solutions & A Way Home for Tulsa | Mox Collective + Hampton Creative
Prepared for Housing Solutions & A Way Home for Tulsa | Mox Collective + Hampton Creative
August 7, 2026 · Re: Website Redevelopment and Development Services — Housing Solutions and A Way Home for Tulsa
Dear Ms. Coleman and Members of the Selection Committee,
Mox Collective and Hampton Creative are pleased to submit this joint proposal to redevelop the Housing Solutions website and to design and build a new standalone website for A Way Home for Tulsa. We are two firms bidding as one team: Hampton Creative, a Tulsa agency in its twenty-fourth year that has built the digital front doors for organizations serving this city’s most vulnerable residents, and Mox Collective, a Boise studio whose research and engineering practice is built around exactly the problem you have described — a site that must serve people in crisis and the funders, policymakers, and partners who make that work possible, without asking either audience to navigate the other’s content.
Hampton leads brand-aligned design and creative direction. Mox leads discovery, research, information architecture, and development.
Our approach is defined by two commitments to this project:
A methodology rooted in evidence and user behavior. We believe in replacing guesswork with measurable data by training like athletes to master our craft, thinking like creatives to embrace curiosity, and working like engineers to apply rigorous technical solutions.
A commitment to being your most intentional partner. We do not just act as an outside vendor; we fully integrate into your team. Our process is rooted in being highly coordinated and consistently reliable, ensuring that communication is seamless and that we always have your back as we navigate the complexities of this digital transformation. Practically, that means a partner with an office fifteen minutes from yours, a single point of contact, and a workload calibrated to a communications team of one.
We certify that we have carefully examined all RFP documents and the applicant FAQ, fully understand your objectives, and are confident in delivering two distinct, accessible, and durable websites.
Please contact us directly with any questions.
A holistic philosophy that ensures our work delivers maximum impact and integrity — from first research to final launch.
We engage in continuous learning and creative-thinking exercises to build stamina and master our craft — so every project is delivered with peak efficiency and performance.
We embrace curiosity, empathy, and strategic questioning to ensure the final design resonates deeply and ethically with the user.
We apply rigorous, scalable, secure technical solutions — platforms that aren't only beautiful but are engineered for long-term compliance, staff maintainability, and security.
It's not enough to be right; true creativity is about being right at the right time, in the right way, for the right purpose.
Great ideas come from collaboration, curiosity, and vulnerability — not from the fight to be right.
We wrestle with ideas until the right one proves itself. The process is not easy, but it's honest.
Art and design are acts of empathy, rooted in understanding the people at the other end of the message.
We see creativity as an invitation to wonder, to explore, and to ask better questions.
We reject manipulation and value truth. Creativity, when done right, builds trust and community.
We propose a seven-person team drawn from both firms, with proven collaboration across every stage of production — from planning and design through development, WCAG 2.1 AA compliance, and post-launch support. Hampton leads brand-aligned design and creative direction; Mox leads discovery, research, information architecture, and development.
This team is committed to remaining intact through launch. Should a team member leave their firm or become unavailable, we will immediately provide a replacement of equal or greater expertise at no disruption to the project timeline or budget, subject to Housing Solutions’ final approval.
We lead with the Tulsa work — sites Hampton Creative built for organizations serving this city’s most vulnerable residents, including the exact dual-audience problem this RFP describes — then the migration, integration, and behavioral-research work Mox brings.
Tulsa’s gospel rescue mission serves two audiences whose journeys cannot overlap: roughly half of visitors arrive to give and serve, the other half arrive trying to find help. We designed the main navigation for donors and volunteers and built a separate “Get Help” hub alongside it — its own pages, its own language, direct access to support rather than a route through fundraising content — on WordPress, following a full rebrand.
This is the same architectural problem Housing Solutions has described, at the same scale, in the same city, for an overlapping population. It is also the pattern we would bring to the AWH4T separation: not hiding one audience from the other, but building each a real front door.
john316mission.org
The Spring provides shelter and services to survivors of domestic violence, sexual violence, and human sex trafficking. The site serves survivors searching for safety and supporters looking to get involved — and the cost of navigational friction is measured in whether a person in danger finds the right page. We revamped navigation specifically to reduce that friction and paired the redesign with digital advertising, so the site was built around its real traffic.
Crisis-facing navigation is a specialty, not a general skill. How few clicks, how plain the language, what belongs above the fold, what must never require a search — that judgment transfers directly to the Housing Solutions site.
thespringok.org
Serving more than 25,000 unduplicated clients annually across food, clothing, medical, education, recreation, and housing programs, the Dream Center needed a web foundation capable of telling its story. The first technical goal was freeing the organization from its proprietary website builder: we moved it onto an open-source CMS with a vibrant custom responsive design — a living, scalable platform its own staff maintain.
clients served annually. That migration off a closed builder onto a platform the organization owns — no per-seat license, no rebuild required to leave — is precisely the platform-ownership argument this proposal makes.
tulsadreamcenter.org
A complete rebrand alongside a new WordPress website serving donors, volunteers, and community partners — with fragmented third-party systems (newsletter marketing, secure donations) integrated so the visitor never felt handed between platforms, and an information architecture non-technical staff run without a developer.
increase in year-end giving after launch. This is our clearest precedent for the integration challenge in this RFP — keeping the visitor experience cohesive across the boundary between a website and outside platforms, exactly what embedded Tableau dashboards, Jotform sign-ups, and an external donor site will require.
glocalboise.orgWe rebuilt the NCS site from the ground up and migrated more than 60 pages of content with custom templates per content type — staff add new assets by filling in defined fields rather than rebuilding layouts. The redesign delivered full WCAG and ADA compliance, working directly with the client’s compliance staff, and significantly outperforms industry search benchmarks.
This is the closest analogue in our portfolio to the roughly 90-page migration and consolidation described in your FAQ — including the judgment calls about what to carry forward, what to consolidate, and what to retire.
ncswash.comUsing RealEye webcam eye-tracking, we measured exactly where readers engaged with tiered information and where “complexity-induced apathy” made them stop reading — then rebuilt the layout around information blocking and F-pattern flow. In the final designs, participants began reading almost immediately.
The underlying question is one both of your sites face: how do you present dense program and outcomes information so an ordinary reader — or a person in crisis — actually absorbs it? We bring this same evidence-first methodology to every layout decision.
Portfolio"An incredible asset — more like internal team members than external contractors."
Laura Moriarity · Creative Director, National Carwash SolutionsThe schedule works forward from the RFP’s tentative calendar — vendor selection August 21, contract finalization through September 4, kickoff in September — and delivers both websites live by January 7, 2027. Once we are in discovery we will know more about goals, KPIs, and how your audiences think; the plan deliberately allows time for review, feedback, and the occasional better idea without slipping the launch.
We name your review points explicitly rather than implying them, so your team can plan around them — built around the Director of Communications as the primary participant, with targeted sessions scoped for the data and impact teams:
Two honest notes on how this schedule is built: development spans Thanksgiving week, and we have sized the phase to absorb it rather than pretend it will not affect either team. And on a phased launch — your FAQ confirms openness to one, but we do not think you need it, and launching both sites together is what makes the AWH4T separation and the redirect map coherent. If discovery surfaces a reason to stage it, the natural split is the public sites first and the gated partner area a few weeks later, once partner accounts are provisioned. We will raise it if the evidence supports it, and not before.
Our financial approach is rooted in transparency, predictability, and fiscal responsibility. This is a fixed-fee, not-to-exceed investment of $82,035 for the complete scope — design, development, and launch of both websites — at our discounted nonprofit rate of 15% off. The total includes discovery, research, information architecture, content strategy and copy-editing, visual design for both sites, development, integrations, the AWH4T separation and gated partner area, content migration, WCAG 2.1 AA engineering and testing, training, documentation, and launch.
Ongoing costs are presented separately below, as the RFP requires. Rates follow our standard card: $170/hr for research, strategy, creative direction, design, development, and copywriting; $106.25/hr for meetings; $85/hr for project management. Milestone billing, Net 30: 25% at signing, 25% at visual design approval, 25% at staging deployment, 25% at launch of both websites.
Launch-week technical support is included in the project fee — not billed separately, and not conditional on a support agreement. If a major structural change or a new functional requirement falls outside this scope, we write a clear change order describing the work, its schedule impact, and its cost; we never perform or bill out-of-scope work without your signed approval. Upon launch and final payment, complete ownership, copyright, and intellectual property rights in all custom code, page designs, and written content transfer to Housing Solutions.
| Term | Hosting Only | Full Support · Hosting + 4 hrs/mo |
|---|---|---|
| Monthly | $75 / mo | $300 / mo — site edits, content updates, accessibility questions, and technical troubleshooting across both sites; work beyond the allotment at our standard hourly rate |
Because of our creative philosophy, ethical values, and collaborative approach, our teams have been able to work with these incredible organizations. Below are four references for comparable work — each has been notified that Housing Solutions may contact them.
Complete nonprofit rebrand and WordPress website; staff-managed CMS for a non-technical team; newsletter and donation platform integration; 40% increase in year-end giving.
Full website redesign and rebuild, 60+ page content migration, WCAG and ADA compliance program, SEO preservation.
Full redesign covering branding, environmental, rollout strategy, web design and development (Hampton Creative) — dual-audience architecture for the same population this RFP describes.
Renaming of the organization and full redesign covering branding, web design and development (Hampton Creative) · childadvocacynetwork.org
What we would be building here is not really two websites. It is the difference between a person finding the eviction-prevention program on the first click and giving up on the fourth. It is a coalition of sixty-plus organizations finally having a place that explains what they are, instead of a subpage inside their lead agency’s site. And it is the public record of a system that works better than most people in Tulsa know it does — which, in a year when federal funding is uncertain, is not a communications nicety. It is part of how the work stays funded.
Housing Solutions has spent recent years strengthening its operational foundation, expanding programs, and building system capacity, and has now reached the point where communications is the strategic priority. We read that sequence carefully. The job is not to invent a story — it is to tell one that is already true, clearly enough that a funder, a policymaker, a partner agency, and a person sleeping in a car can each find what they came for.
You can expect the discipline of athletes, the rigor of engineers, and the heart of creatives who care about whoever is on the other end of the screen. You can also expect us to be straight with you when something is harder than it looks, when a request will not serve your audiences, and when we do not know something yet.
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